- Knowledge Base
- For Parents & Students
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Before registering for a CounselMore Free Trial
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Getting Started with Multi Counselor
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Getting Started with Single Counselor
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Continue Training Program
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Account Setup, Tools & Settings
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Google Drive
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Data, College Search & List Building
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Assignments
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Accounting
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Files Tab
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Messages / Communications / Notifications
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Financial Fit Tab
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Member Development & Additional Resources
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Privacy Policy
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For Parents & Students
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Q & A
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Members Only
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Feature Requests
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Other Resources & Articles
How Can Parents and Students Contact Support?
How Parents and Students Can Contact CounselMore Support
To contact CounselMore Support as a student or a parent, simply log in to your CounselMore account. Once you have logged in, you should see a Help icon at the top right of the page next to your name.
1. Click the Help icon.
2. Click on Priority and choose what your issue is (General Inquiry, Bug, etc...)
3. Type a Subject and a Message.
4. Send it.